Sub Vault Support

Sub Vault keeps track of your subscriptions, stores your account credentials encrypted, and reminds you before documents such as passports and ID cards expire.

Contact us

Email tech@subvault.space with the email address you use in Sub Vault and a short description of the problem. Please never send us your passwords.

Common questions

I didn't receive my verification code

Check your spam or junk folder. Codes expire after 10 minutes; you can request a new one from the banner at the top of the app, once every 60 seconds.

How do I reveal a saved password?

Tap the account in your Vault and request a code. It is sent to the email address saved with that account and expires after 5 minutes.

How do I cancel my paid plan?

Open the Plans tab and tap Cancel auto-renewal. You keep your plan until the end of the period you paid for.

How do I delete my account?

Open Profile and tap Delete Account. This permanently removes your account, subscriptions, saved credentials, people, documents and every uploaded file.